Are all composite doors basically the same?
No, they’re not. Standard composite doors are generally 44mm in depth, and are foam filled. They have GRP colour skins (commonly known as fibreglass) and are relatively lightweight.
Solid Core composite doors are generally 48mm in depth and are made of laminated layers of timber, making them more robust and durable than foam filled doors. They also have UPVC skins which means you can achieve a perfect colour match with your door frame.
It’s worth bearing in mind there is an uplift in price from one to the next – speak to your Pennine advisor for the right type of composite door for your needs.
Can I have a different colour on the inside to the outside?
Yes, in most instances you will be able to choose a different colour on the inside of your door to the outside, so for example you could have white inside and red outside. Or, green one side and blue the next! Whatever floats your boat! A Pennine advisor will be able to help you confirm your choice is available.
MORE COMMON QUESTIONS
Our friendly advisors are always happy to answer any questions you may have. You will find answers to some of the most common questions they receive below.
How many keys do you get?
You get 3 keys as standard with any of our doors – you can request additional keys upon placing your order with us, or have more keys made later, the choice is yours.
Can I have the keys so they’re same key for both doors? (Suited)
Yes, absolutely. Just let your Pennine advisor know upon ordering and they can ensure your keys are suited so the same key works for both doors.
What does Secured by Design mean?
Secured by Design (SBD) is the official police security initiative that works to improve the security of buildings and their immediate surroundings to provide safe places to live.
SBD’s product-based accreditation scheme – the Police Preferred Specification – provides a recognised standard for all security products that can deter and reduce crime. This includes domestic windows and doors, and the components within them such as locks, hinges etc.
Our sister manufacturing company, Conservatory Outlet (part of the Conservatory Outlet Group) is a registered member of Secured by Design and many of our products have been tested to meet the demands of the standard. Please ask your Pennine advisor for details if security is a particular concern for you.
What does a 3-star rated door barrel mean?
3*s is the highest rated door cylinder on the market and is rigorously tested for maximum security against break-ins. Our door cylinders feature our unique snap-secure technology with lockdown mode to prevent the barrel from being compromised.
Can French doors fold back completely?
Yes, you can order your French doors with an egress hinge which allows you to fully fold back your doors for a beautiful view of the garden.
Should I choose sliding patio or bi-folding doors?
If you have a large opening at the rear of your living space, bi-folding doors and sliding patio doors are both great options for opening up your room to the outdoors. Bi-folding doors fold completely back for a full opening into your garden. Sliding patio doors have slimmer frames, which means even when they’re closed you have a more uninterrupted view of the outdoors. Speak to a Pennine Advisor who can help you choose the right option for you.
Do you offer finance to help me pay for windows and doors?
Yes. To make life easy for you, Pennine can arrange a variety of affordable and convenient easy payment finance options (subject to application & status). Applying for finance is simple and we promise you a quick decision. Everything can be sorted out with you in the comfort of your home or at your local Pennine Showroom, so you can enjoy whatever you’ve set your heart on right away.
What do we need to do when our finance is approved?
If you’re arranging your own finance, you’ll need to call us as soon as you get the go ahead. If you’re taking up one of our offers, the company will tell us both directly, so there’s no need to call as we will get in touch with you.
What happens if finance is refused?
Finance companies can turn down people for lots of reasons, for example if you’ve moved several times over the past few years. In these circumstances, we always do our best to help and sometimes it’s worth trying another provider, especially if they know you.
I’ve applied for finance with Pennine. How long will approval take?
Sometimes our finance company will say ‘yes’ almost immediately and on other occasions it may take them a few days. This short delay can be for any number of reasons and you should not be unduly concerned.
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