At Pennine Windows we don’t just define value by price. Our prices are competitive, giving our customers complete confidence in the price that they pay is very important to us as well as our expert, highly professional service and guarantees. We keep a close eye on our competitors to ensure we always offer excellent quality at fair prices, supported by exceptional service and, as a result, we believe we provide value that’s unrivalled in the market.
We’re so confident of the value of our products that we are offer a ‘Price Promise’. Find the same quality product and service commitment for less, within our service area, within 7 days and we’ll beat the difference. The like for like quotation must be for a product that we are able to supply and must be of the same size, same design and same quality and same service offering.
Simply let us know the competitor’s name and product details (accompanied with a copy of the original quotation you have received) – we’ll then verify whether the price and the competitor’s service offering are the same as ours, we’ll beat the price or refund the difference as appropriate.
Budget Windows staff are all highly trained to offer impartial, expert advice on all our products. Our service doesn’t end with your purchase – we provide excellent aftersales and a great choice of expert services to help you, from delivery to installation.
What if a competitor is offering products either at a discounted price or with a free item?
We will match the total price for the bundle of products if the price of the bundle is publicly available to all customers and the products and service in the competitor’s bundle are identical to products and service we sell, including any free items.
Notification of lower prices must be received within 7 days of signing a Pennine Windows contract. Claims must be received in writing and addressed to our business address in Newcastle-upon-Tyne. The original copy of the competing offer and specification of the competing product must be enclosed with the claim. Only one claim per customer per order. Pennine Windows decision on whether a competitor’s product matches the features offered by us is final.
PENNINE PRODUCTS AT A GLANCE
The Pennine product portfolio is the perfect taster of all the amazing choices we have to offer. But for the full Pennine experience, we’d love to see you at one of our showrooms. Browse through our complete range at your leisure and when you’re ready we’ll be there to answer any of your questions when you need us.
EXTENSIONS
Our design range of extensions allows you to select exactly the style, size, structure and colour to complement your home and your garden.
WINDOWS
Our select range of windows caters for any property, of any age, honouring the integrity of your home, whilst catering for your modern day needs.
DOORS
Our doors have two clear and opposite purposes – they welcome your guests in and keep unwelcome ones out. Bold and beautiful in one perfect package.
WANT TO GET IN TOUCH?
Simply complete the form below and a Pennine customer advisor will get in touch to discuss your enquiry.